1. Introduction

Welcome to www.encompassequinesolutions.co.uk (the “Website”). By using or accessing any part of this Website, or engaging with any services, content, coaching or products offered via the Website (collectively, “Services”), you (“you”, “User”, “Client”) agree to be bound by these Terms & Conditions (“T&C”).

If you do not agree, please do not use the Website or the Services.

2. Who we are

The Website and all Services are owned and provided by: Encompass Equine Solutions Ltd contact details:

Email: [email protected]

Address: The Hopleys, Horringer, Bury St Edmunds, Suffolk IP29 5PX

Phone: ‪+44 7909 690082‬

3. Website operation & management

The technical operation, hosting, maintenance, administration and day-to-day management of the Website are handled by Optimum Performance Academy Ltd, acting on behalf of Encompass Equine Solutions Ltd

Optimum Performance Academy Ltd does not provide the Services, content, coaching, programmes, products, or advice offered via the Website. All Services are delivered solely by Encompass Equine Solutions Ltd, and any contractual relationship entered into through use of the Website is between you and Encompass Equine Solutions Ltd.

Unless expressly stated otherwise, Optimum Performance Academy Ltd accepts no responsibility or liability for the Services, content, results, advice, programmes or outcomes provided by Encompass Equine Solutions Ltd.

4. Acceptance of Terms

By using the Website and/or purchasing or enrolling in any Services, you confirm that you have read, understood, and accepted these T&C and any other documents referred to herein (including the Privacy Policy, Coaching Agreement and Disclaimer, where applicable).

5. Services & Use of Website

The Website may offer information, content, coaching programmes (online or in person), newsletters, events, and other services.

All content (including text, graphics, logos, images, videos, audio, course materials and downloadable resources) is for your personal, non-commercial use only, unless explicit written permission is given by Encompass Equine Solutions Ltd.

You agree not to copy, reproduce, republish, distribute, transmit, assign, sell or exploit any part of the Website or its content without prior written consent from Encompass Equine Solutions Ltd.

You agree to use the Website lawfully and not to misuse or disrupt the Website, including but not limited to hacking, automated scraping, or introducing malicious or harmful code.

6. Payment, Refunds & Booking (if relevant)

For any paid Services (including courses, coaching programmes or events), payment terms will be set out at the point of purchase, including price, payment method and deadlines.

Refund and cancellation policies will be clearly stated at the time of booking or purchase.

By booking or purchasing, you warrant that the payment information you provide is accurate and that you are authorised to use the payment method.

7. Intellectual Property

All intellectual property on the Website, unless stated otherwise, is owned by or licensed to Encompass Equine Solutions Ltd.

Nothing in these T&C grants you any rights to use, reproduce or exploit any content beyond what is expressly permitted.

8. Disclaimers & Liability

The Website and Services are provided “as is” and “as available”.

You acknowledge that while Encompass Equine Solutions Ltd aims to provide reliable and up-to-date information and services, no guarantee is made regarding specific results or outcomes.

To the fullest extent permitted by law, Encompass Equine Solutions Ltd excludes all liability for any direct, indirect, consequential or special losses arising from your use of the Website or Services, reliance on any information, or participation in any programme or event.

Services such as fitness training, nutrition guidance or health coaching are not a substitute for medical advice. You should seek advice from a qualified healthcare professional before beginning any programme if you have any health concerns.

9. Client / User Responsibilities

You agree to provide accurate, complete and up-to-date information about yourself when requested (including during sign-up or booking).

You accept full responsibility for your use of the Services.

If participating in physical training, health or nutrition programmes, you confirm that you are physically able to participate and that you assume all risks associated with participation.

10. Changes to T&C

We reserve the right to update or modify these T&C at any time.

The date of the most recent revision will be stated at the top of this page.

Continued use of the Website or Services after changes are made constitutes acceptance of the revised T&C.

11. Governing Law & Jurisdiction

These T&C are governed by and construed in accordance with the laws of England & Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.

12. Severability

If any provision of these T&C is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact

If you have any questions about these T&C, please contact:

Name: Sarah Williamson

Email: [email protected]

Address: The Hopleys, Horringer, Bury St Edmunds, Suffolk IP29 5PX